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Shipping and Handling
ESTIMATED Rates

ESTIMATED US DOMESTIC MAIL RATES: PRIORITY POSTAGE
Orders up to 10.99......................................$4.75
From 11.00 to 39.99....................................$6.65
From 40.00 to 59.99....................................$6.95
From 60.00 to 109.99................................$13.60
From 110.00 to 249.99..............................$18.85
From 250.00 to 349.99..............................$35.00
From 350.00 to 500...................................$65.00


UPS 3 DAY  - These rates are estimates, rate would be calculated based on weight and address.
Orders up to 39.99.................................$10.00
From 40.00 to 69.99...............................$17.00
From 70.00 to 99.99...............................$22.00
From 100.00 to 199.99...........................$32.00
From 200.00 to 299.99...........................$47.00
From 300.00 to 399.99...........................$62.00
From 400.00 to 600.00...........................$77.00

SHIPPING:
Shipping rates which appear on your order are estimates only. Shipping charges on your order will be adjusted lower or higher to cover the actual cost of shipping.

U.S. ORDERS:
We typically ship via USPS Priority Mail. A maximum of 7 yards of regular cotton fabric can be sent using USPS Flat Rate Envelopes for $6.65. Orders for more than 7 yards will be sent using USPS Flat Rate Boxes for $13.60 (approximately 15 to 22 yards regular cotton fabric) or other Priority Mail packaging, whichever is cheapest. Regular cotton fabric excludes quilt backing, minkee, flannel, pre-quilted and other non-standard cotton fabric. Other items such as rulers, notions, thread will require different packaging that sometimes costs less than listed shipping.

INTERNATIONAL ORDERS:
We typically ship via USPS Priority Mail. A maximum of 7 yards of regular cotton fabric can be sent using USPS Flat Rate Envelopes for $33.95, $23.95 to Canada. USPS Flat Rate medium box is $66.50, $45.95 to Canada. USPS flat rate Large box is $86.95, $59.95 to Canada. Where possible and necessary we may break up an order into multiple envelopes, or ship using a Priority Mail Flat Rate Box or other Priority Mail packaging, whichever is cheapest. We will mail First class International if it is cheaper. USPS provides tracking up to when it leaves the USA. Please note that we are unable to insure or trace international orders. Risk of loss is the international customers responsibility. We have not lost any package shipped through the USPS to date 5/26/2017.

Hungary, Romania, Greece, Italy, and Mexico have known theft problems within their postal services, so we will ship to these countries airmail insured, and you must pay the full postage and insurance.

Please note: United States Postal Service does not have Global Priority service to some places. If you have any questions, please contact us.

RETURNS:
We will be happy to replace or refund any defective or incorrect item. Please contact us for details. Patterns, books and magazines or not returnable. If you have changed your mind on an item, we will accept a return and deduct a 25% restocking fee only after you have contacted us and we approve the return. We will not refund shipping costs on these items. All sales from our clearance categories, or items otherwise reduced from regular retail prices may not be returned. Fabric which you have washed will not be accepted for return.


UPS GROUND
UPS is trackable, is insured, and you are emailed a shipping notification automatically. UPS Ground is the most economical way to send anything over $60.

CONTACT US

heavenlystitchesquitshop@charter.net

         Phone:  423-406-1401
            Fax:  423-406-1361
 
    4219 Fort Henry Dr. Suite 100
           Kingsport, TN  37663

LITTLE ABOUT US

Heavenly Stitches carries premium cotton fabrics, notions, embroidery supplies, and quilting quilting essentials, to meet a wide range of sewing needs. We're also an authorized dealer for Brother, Babylock, and Janome sewing machines, as well as Koala, Horn, and Kangaroo sewing cabinets. From our extensive product variety and fun interactive classes, to our friendly, knowledgeable customer care, we have all the products and services you need for a productive and enjoyable stitching experience! Read More...

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